P1 FITNESS STUDIO

MEMBERSHIP TERMS & CONDITIONS

Please read these Terms & Conditions carefully before purchasing a membership.

By purchasing a membership, you confirm that you have read, understood and agree to these Terms & Conditions.

This agreement is between you ("the Member") and P1 Fitness Studio ("P1", "we", "us" or "the Gym").

1. MEMBERSHIP

1.1

All memberships must be paid for in advance. Your membership becomes active once the required payment has been successfully received.

1.2

Your membership entitles you to the services and number of coached sessions included within the membership option you have purchased.

1.3

Unless specifically stated otherwise, unused sessions do not carry over from one billing period to another.

1.4

You agree to follow reasonable instructions provided by P1 coaches and staff while using the Gym.

1.5

Opening hours and session schedules may change from time to time, including during Bank Holidays, Christmas and other holiday periods.

2. HEALTH, EXERCISE & RESPONSIBILITY

2.1

You understand that physical exercise carries inherent risks and agree to inform a P1 coach of any injury, medical condition, physical limitation or other relevant change that may affect your ability to exercise safely.

2.2

You are responsible for working within your own capabilities and following the instructions provided by P1's coaching team.

2.3

Nothing in these Terms & Conditions excludes or limits P1's liability where it would be unlawful for us to do so.

2.4

Your results will depend on a range of factors including attendance, effort, consistency, lifestyle and adherence to the programme. Except where we expressly offer a separate written guarantee, specific results cannot be guaranteed.

3. CONTRACT LENGTH & RENEWAL

3.1

When joining P1, your membership may include a minimum contracted term. The applicable minimum term will be clearly stated when you purchase your membership and may vary depending on the membership selected.

3.2

During a minimum contracted term, membership fees are payable in consecutive billing periods unless otherwise agreed by P1 in writing.

3.3

After completing your minimum contracted term, your membership will automatically continue on a rolling monthly basis unless cancelled in accordance with Section 7.

3.4

A 60-day cancellation notice period applies to P1 memberships, including memberships that have moved onto a rolling monthly basis.

You may submit your cancellation notice before your minimum contracted term ends, provided that the effective cancellation date does not fall before the end of that minimum term unless an early termination right under these Terms applies.

4. PAYMENTS

4.1

Membership fees are payable in advance.

4.2

By providing your debit or credit card details, you authorise P1 and its payment processor to charge the applicable recurring membership fee to your nominated payment method on each scheduled payment date.

4.3

You are responsible for ensuring that your payment information remains valid and that sufficient funds are available to make your scheduled membership payments.

4.4

Changing, cancelling or blocking your card, cancelling a recurring card authority, or instructing your bank or card provider to decline payments does not by itself cancel your P1 membership.

Membership cancellation must be made in accordance with Section 7.

4.5

If a scheduled payment fails, we may attempt to process the payment again and/or ask you to provide an alternative payment method.

4.6

If your membership payment remains outstanding, P1 may suspend your membership, including your ability to book or attend sessions, until the outstanding balance has been paid.

Suspension for non-payment does not itself cancel your membership or remove your obligation to pay amounts properly due under your membership agreement.

4.7

If a payment remains outstanding, we will make reasonable attempts to contact you using the contact details you have provided.

4.8

P1 reserves the right to recover reasonable costs properly incurred in recovering overdue amounts where permitted by law.

5. PRICE CHANGES

5.1

P1 may change membership prices from time to time.

5.2

We will provide at least 30 days' notice before a price increase affecting your membership takes effect.

5.3

If a material price increase is proposed during your minimum contracted term, any additional cancellation rights applicable to that change will be communicated to you when notice of the increase is provided.

6. MEMBERSHIP PAUSES

6.1

P1 memberships do not ordinarily include a right to pause or freeze membership.

6.2

However, we recognise that exceptional circumstances can arise. If illness, serious injury, pregnancy, redundancy, relocation or another significant change in circumstances substantially affects your ability to use or afford your membership, please contact us.

6.3

P1 will consider reasonable requests individually and may request appropriate supporting evidence.

Where required by applicable consumer law, we will allow an appropriate suspension or cancellation.

7. CANCELLATION

7.1

Unless another cancellation right applies under these Terms or applicable law, membership cancellation is subject to 60 days' notice.

7.2

Cancellation requests must be submitted by email to info@p1fitnessstudio.co.uk.

Your notice period begins on the date we receive your cancellation email.

7.3

Membership fees that fall due during the 60-day notice period remain payable and your membership benefits remain available during the period you have paid for.

7.4

Cancelling or blocking a recurring card payment with your bank, Stripe, PayPal or another payment provider does not constitute notice of cancellation.

7.5

If you are within a minimum contracted term, your membership will ordinarily continue until the end of that minimum term.

If you wish to leave before the end of your minimum term, please contact us. We may agree an early termination arrangement taking into account the circumstances and any reasonable loss incurred by P1.

7.6

We will consider requests for early cancellation arising from significant changes in circumstances, including serious illness or injury, redundancy, substantial financial hardship or relocation that makes continued use of P1 impractical. We may request reasonable evidence.

7.7

Nothing in these Terms affects any statutory cancellation or consumer rights you may have.

8. UPFRONT MEMBERSHIPS

8.1

Where a membership is purchased for a fixed period and paid for upfront, the membership will ordinarily run for the period purchased.

8.2

Any request to terminate an upfront membership early will be considered in accordance with these Terms and applicable consumer law.

9. CONDUCT & TERMINATION BY P1

9.1

Members must behave respectfully towards P1 staff, coaches and other members and must use P1's facilities and equipment appropriately.

9.2

P1 may suspend or terminate a membership where there is a serious or repeated breach of these Terms, abusive or threatening behaviour, deliberate misuse of facilities, behaviour that creates a material safety risk, or persistent non-payment.

9.3

Where reasonably appropriate, we will give the Member an opportunity to resolve the issue before terminating their membership.

9.4

Nothing in this section affects any rights the Member may have where P1 terminates the agreement without fault on the Member's part.

10. MONEY BACK GUARANTEE

10.1

Where a particular P1 membership or promotion expressly includes a Money Back Guarantee, the specific conditions of that guarantee will be provided at the point of purchase.

10.2

Any eligibility requirements, including attendance, nutrition tracking, measurements or other programme requirements, will be clearly communicated as part of that offer.

11. CHANGES TO THESE TERMS

11.1

P1 may update these Terms & Conditions from time to time.

11.2

Where a change materially affects an existing Member's rights or obligations, we will provide reasonable notice before that change takes effect.

11.3

Nothing in this section permits P1 to retrospectively impose an unfair or materially disadvantageous change to an existing membership.

12. GENERAL

12.1

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

12.2

Nothing in these Terms affects your statutory rights as a consumer.

12.3

These Terms are governed by the laws of England and Wales, subject to any mandatory consumer rights that apply to you based on where you live.

13. AGREEMENT

By purchasing your membership and completing your initial payment, you confirm that you have read and agree to these Terms & Conditions, including:

• any minimum membership term shown when you purchase;

• the recurring payment arrangement;

• the 60-day cancellation notice period; and

• the cancellation procedure described above.